Shipping to the USA – Step by Step

We ship to the USA using Royal Mail’s Postal Delivery Duties Paid (PDDP) service, which allows duties and tariffs to be prepaid during the shipping process.

Because of this, we email a separate invoice for duties and tariffs after you place your order. Your parcel is shipped once this invoice has been paid.

At a glance – U.S. duties & tariffs

In most cases, U.S. import charges are 10% of the order value, plus a £0.50 Royal Mail administration fee.

There are no payments required on delivery.

How to order – Step by step

Step 1 – Checkout

You place your order as usual. At checkout you pay only for the product(s) and shipping.

☎︎ Please enter a phone number at checkout 

* Royal Mail requires a phone number for customs processing and smooth delivery.

Step 2 – Invoice for duties and tariffs

Within a few hours (aiming within 24 hours) we will email you an invoice for the duties and tariffs that apply to your order.

Step 3 – Pay the invoice

Your parcel will be shipped as soon as the duties and tariffs invoice has been paid.

If you decide not to go ahead for any reason, that is absolutely fine. If the duties and tariffs invoice is not paid within 5 days, your order will be cancelled and your original payment refunded.

Step 4 – Delivery

Once duties and tariffs are prepaid through PDDP, your parcel is delivered directly to you with no payments needed at delivery.

 

Additional information about tariff rates

  • Most of our UK-made ceramic items remain duty-free from standard U.S. import duty. Only a 10% U.S. tariff applies.
  • Items made outside the UK (for example, France or Japan) may be subject to different U.S. tariff rates.

We handle this process carefully to keep everything clear and straightforward from the beginning to delivery.

If you have any questions or concerns about shopping with us, please email us at info@myhappylondonhome.co.uk or use the Contact Us form. We are always happy to help.

For Delivery Rates and all other Delivery Information to the USA, please see our  Delivery Information page.